I have a love/hate relationship with JCrew.  I love the product.  I hate the employees - at least those who work at the store where I shop anyhow.

If you haven’t already, click here to catch all the JCrew blues I’ve experienced so far. 

My most recent ‘oh-no-she-didn’t’ moment happened as I was picking up a couple of tanks for my trip to Phoenix.  It’s hot there, you know.  Really, really, really hot.  JCrew has so many terrific tops that I knew I would find something in minutes – which is all I have when I’ve got two toddlers strapped to a double stroller.

I popped in the only JCrew store in a two state radius where I was not greeted, not asked if my multiple items could be placed in a fitting room, and not rung up – even after begging employee after employee.

When a smiling JCrew girl finally bounced to the register to ask if I was ready, I replied that I had been ready ever since I’d been standing there for the last five minutes.  Let me portray this JCrew picture for you perfectly:  NO ONE WAS IN THE STORE.  Not a single person other than me, my two toddlers and probably six employees. 

When the register ringer asked if I found every thing alright, I told her in a fairly irritated tone all that had happened - or in this case not happened – since I stepped foot in the store.

Her smile disappeared immediately and she said…   wait for it… wait for it…

She said, “You’re lucky to get those tops.”  THAT’S WHAT SHE SAID! 

I don’t have a clever ending to this sad story.  By the time she said it I was rung up and ready to go, so I simply picked my jaw up off the floor and left.